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Internet Access

Internet Access is part of the End User Services Set.

What is it

ITD provides access to the Internet for all University staff, affiliates, associates, and students on-campus and in the Residential Colleges.

This is not a centrally funded service.

There is a cost to the University of providing this access and the supporting infrastructure, regardless of the volume of use. This cost is amortised across the University and charged to Departments, Faculties and the Residential Colleges based on registered users (departments and schools), and EFTSL (faculties) and rooms (in Residential Colleges). Payment of the charge provides a download quota for each registered user, student, or room in a Residential College (quota attached to the student resident).

Access to the internet is provided to approved Associates, Affiliates and Subsidiaries of UNE.

What is included

Technology:

Supported browsers are listed at: http://www.une.edu.au/it-services/staff/software/

Activities:

Provide access to the internet for all University staff, students and approved Associates, Affiliates and Subsidiaries of UNE.

How is it charged

Unit Type (primary cost driver) Unit Rate

University Staff, registered Affiliates, and PhD Students by Research

Flat fee per month of $5 Quota: 5 Gigabytes per month.
Students and PhD students by coursework Flat fee per month of $0.50 per EFTSL. Quota: 3 Gigabytes per month
Students in a residential college room Flat fee charged to the Residences. Quota: 1 Gigabyte per month.
Associates Flat rate. No quota.

How cost can be
influenced/IT Initiatives

  • Users are able to check their usage and should do so to ensure that quota levels are not exceeded and over-quota usage costs incurred. Do this at myUNE: https://login.une.edu.au/login?service=https://my.une.edu.au/Login
  • Presently the system allows users to run over quota and then charges them for use. The new Jet Billing system (due in 2009) will introduce rate-limiting ensuring that users cannot incur extra charges without accepting them prior to use.

Service Conditions, Support,
and Availability

  • Critical Systems support level.
  • User registration online (for students) or at the Service Desk (staff/special accounts will provide for internet access immediately).