Sub sections:
Exchange Rollout Project Information 2009-2011
What is Microsoft Exchange?
Exchange is an Email system with many additional collaboration and productivity features.
The Exchange Rollout Project is now closed, and therefore, connection to Exchange is available on an opt-in basis. Many departments have already made the transition including: the VC's unit, ITD, the Dixson Library, HR, the Secretariat, the Legal Office, Finance, WPP, Planning & Institutional Research, RMO, and the Arts & Sciences faculty office.
Benefits of Microsoft Exchange
1) Enhanced Features: Exchange lets you share calendars and tasks with other users. You will also have greater control over your email including the ability to recall emails, and restore items accidentally deleted from your inbox for up to 14 days.
2) Easy Access: The new Outlook Web Access interface lets you access all the email, calendaring, contacts, and tasks features of Outlook 2007/Entourage 2008 on any computer in the world. Better still, because OWA is an up-to-date mirror of your full email client everything will be right where you left it- is your email sorted into folders? The same folders will appear in OWA. Can’ remember when that meeting is tomorrow? Check the calendar in OWA from home. And any changes you make in OWA will automatically update on your local machine when you next return to the office, so there’ no confusion.
3) Support for Mobile Devices: Get full functionality on your Android, N95, iPhone3 & 4 or Windows Mobile device as well as have access to you email and calendar wherever you are.
4) Security & Reliability: Constant backup of emails to the Exchange server, calendar entries, contacts, and tasks to the UNE servers means that you’ll never lose email again. If your local machine does crash, you can retrieve your email from the server quickly and easily using our fast network.
5) Increased Efficiency: All of your email, calendaring, contacts, tasks and planning can be done using specific OS programs that connect to Microsoft Exchange. You can now share information with all of your colleagues, arranging meetings and workflows in an easy and flexible format.
6) Zero Cost: Unlike Meeting Maker, user licenses for Exchange are covered under the University’s CAUDIT agreement, so all staff can benefit for free.
What Do I Need to Do to Prepare?
1) If you haven’t already done so, you will need to upgrade to Office 2007 (PC) or Office 2008 (Mac). This is a requirement of the University generally as most staff use these systems. Upgrade disks are available from the Service Desk.
2) There will be quotas on mailbox sizes of 2 GB for normal users and 5 GB for heavy email users. Therefore, it would be a good idea to have a cleanup of your email folders.
3) Training is recommended, particularly for those unfamiliar with Office 2007/2008, and is available through ODU (more information on their website: http://www.une.edu.au/od)
Technical Support
All support issues for Exchange will be handled by the Service Desk. If you require assistance, or have any technical queries please check the websites listed below:
Instructions for many commonly-used features of Exchange can be found on the Exchange User Guides page.
There is also an Exchange Support mailing list which you can subscribe to via the link below.
https://mail.une.edu.au/lists/cgi-bin/listinfo/exchange-support
Contact the Service Desk
For further information about the migration process please feel free to contact us:
Service Desk
Ph: (02) 6773 5000
Email: servicedesk@une.edu.au