UNE - UNE - IT - Phone / Network Request Form

For urgent (critical response) requests, please complete and submit this form & then call the IT Service Desk on ext. 5000.

* indicates a required field.

General Info

* Contact Name:

* Contact Number:

* Contact Email:

* Cost Code or Invoice Details for work / installation:

Cost Code or Invoice Details for ongoing charges:

* Your preferred contractor?:

Steve Goode Electrical John Kirk Electrical Mario Gasbarri Please select for me

Please indicate your preferred contractor if on-site work is required. Please check http://www.une.edu.au/it-services/staff/network/cabling.php for further information, including costs.

Date Required:

Minor Works

Phone-New-Extension

Location:

Is a new network outlet required?:

Yes No

Activate existing outlet:

Yes No

Handset Type:

Have Handset (Digital) Have Handset (Analog) Handset Required (Digital) Handset Required (Analog)

Access Level:

Activate Voicemail:

Yes No

Details for Phonebook Entry:

Notes:

Change to existing extension

Extension number:

Move from: enter current building, room and outlet details

Move to: enter new building, room and outlet details

Change of access level to:

Change to phonebook entry:

Activate Voicemail:

Yes No

Reset Voicemail:

Yes No

Notes:

Network

Activate existing outlet: enter location and outlet number

New cabling work:
please specify details

Suspected Fault

Details:
please specify details

Major Works

Please complete the 'General Info' section at the top of this form.

Request an Underground Cable Location

Details:
please specify details

Request a Quotation

Details:
please specify details

Report a damaged cable and/or pit

Details:
please specify details

Service Conditions

Support hours 8:30am to 5:00pm Monday to Friday excluding Public Holidays.

Standard Response: Work will commence within 24 hours of the work request being received by the contractor.

Critical Response: Work will commence within 1 hour of the work request being received by the contractor.

Global UNE Links:

UNE - IT

Sub sections:

Phone / Network Request Form

Minor Works

Major Works