Counselling
The University of New England Employee Assistance Program
UNE is committed to the emotional and physical wellbeing of its staff members and to providing them with a safe and healthy working environment. As part of this commitment, from 9 January 2012, UNE will introduce a new externally provided counselling service for general and academic staff members through an Employee Assistance Program arrangement with Centacare New England North West.
What is the Employee Assistance Program?
The Employee Assistance Program (EAP) is a professional, independent and confidential counselling service. The University of New England supports its employees by making this service available to all UNE staff members through our EAP provider, Centacare New England North West. The counselling offered is intended to be short-term, solution-focused and to explore practical strategies for dealing with your issues in a supportive and non-judgmental environment.
Who Can Access the Employee Assistance Program?
All UNE staff members and, where appropriate, their immediate family members can access the counselling services provided through the Employee Assistance Program.
What Kind of Assistance Does the Employee Assistance Program Provide?
The EAP is available to give assistance or provide referrals for personal or work related problems such as, but not limited to:
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You can consult your Employee Assistance Program about any problem. We encourage staff to use the service as soon as the issue starts to concern you. Don't wait too long - the issue will only get more complex. Early intervention is the key to a successful outcome.
Do I Need to be Referred to Employee Assistance Program?
The Employee Assistance Program (EAP) is designed to encourage self-referral. Occasionally managers/supervisors may offer the option of counselling to employees. The choice of using the EAP is always yours. No one can force you to use the EAP.
For information on how to make an appointment, please click here.

