Help for New Students
UNE has an excellent support system in place to assist you in all those situations that arise during the course of your study.
Help us to help you: visit the sites below that are provided to assist you with the best options to enhance your study, ensuring a high quality learning experience and a successful career path.
Virtual Tour
Take a virtual tour of the UNE Armidale campus.
Orientation
Check out what is included in the Orientation programs for both domestic and international students.
Key Dates
Are you considering making some changes to your enrolment? Check out these important dates.
myUNE
If you make changes to your address via myUNE, please make sure you change your exam centre as well.
Learning Support
The role of UNE’s Academic Skills Office (ASO) is to assist you to develop the skills that you need to succeed at university, particularly study and academic writing skills. ASO provides you with individual help, study skills courses and workshops and a range of useful resources.
To get you off to a good start check out:
- ASO “writing for success” workshop program
- Peer support pages at for on campus students and for distance education students
Religious/Spiritual Support Services
The Anglican, Catholic and Uniting Churches and the Muslim community provide support services on campus and a range of other religious groups meet in town. The chaplaincy website provides contact details.
Suffering from Homesickness? Please click here.
Student Support Services @ Student ASSIST
Student ASSIST incorporates a range of free services designed to support UNE students through their studies. These services include: Access Centres; Counselling; Career Development; Student Financial Assistance; Disability Support; Student Equity; and Service Quality.
Support for students @ UNE Podcasts
We want you to succeed. Find out how we can help:
- Access centres
Access centres are available in a number of places for students studying off-campus. Listen to find out more. - Academic skills
Academic skills can assist with writing, study skills, referencing, exam preparation and getting used to being a university student. - Careers
How can the Career development staff support your study experience at UNE? One student asks the question you may be thinking - Disability
What support is available for students with special needs? - Library
You'll need to know about the library - New England Award - A Graduate's Perspective
Find out how the NEA assisted one student's personal and professional development and learn how the NEA provided him with extra benefits after graduating. - About the New England Award
Find out about the NEA, the personal and professional benefits of participating and how it works - Study Information (off-campus) (requires Quicktime 7+)
Preparing for study- some advice to get you started - Study Information (on-campus) (requires Quicktime 7+)
Preparing for study- some advice to get you started - Counselling
Why might students need to see a University counsellor? - Student Assist
Find out about the range of student support services at Student Assist.
Subscribe to the podcast (requires iTunes 6+)
If you use a different podcast application or prefer this podcast as an RSS feed, use this URL instead: http://media.une.edu.au/podcasts/oweek.xml
Podcast Instructions
Most computers will start playing the files automatically after clicking the play button, either within the page using a plug-in (e.g. QuickTime) or by launching an external player (e.g. Windows Media Player).
The A-Z Guide to Social Ethics
The A TO Z, an initiative of the UNE Sexual Harassment Working Party, is a guide to promote a safe, secure and respectful environment at UNE.
Service Quality Unit
The Service Quality Unit (email servicequality@une.edu.au) is an independent body which monitors the quality of the service provided by the University's student-related administrative activities. The SQU resolves complaints from students or on behalf of students and receives suggestions about service improvements. The SQU does not investigate complaints relating to academic matters, misconduct or illegal activity.

