Student Details
This page provides information about:
- Address Changes
- Email Contact
- Student Number and Student ID Card application
- Obtaining an Academic Record
- Your responsibilities as a distance student
Address Changes
Change your address on the student portal. If you change your address during the teaching material dispatch period put a forward on your previous address with your local post office and advise the GSB by emailing gsb@une.edu.au.
Once a change of address has been noted in the UNE student database it updates all UNE records. Assignments will be mailed back to the address in the system, even if the printed address on the cover sheet is the previous address.
Please do not change your address on assignment cover sheets, it is not the correct procedure and the change may not be noticed. The assignments are sent direct to unit coordinators once they are logged in at the Teaching and Learning Centre, and it is not their responsibility to note your change of address.
It is helpful for us to have your daytime telephone number and fax number in case we need to communicate with you urgently. If there are any associated changes to telephone numbers, especially for overseas addresses, please include them.
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UNE uses your UNE email address. We suggest you forward it to your email account of preference by doing the following:
Log into your UNE web mail account.
Click on the options menu at the top.
A number of different options will be displayed, click on 'Auto Response: Reply or Forward'.
Click the tick box next to 'Forward? Send all your Incoming email to another address:'
Enter your preferred email address into the 'to box'
Click 'finish' at the bottom of the page.
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Student Number and Student ID Card
At the time of initial application students are allocated a specific student number. That number is retained indefinitely regardless of the number and duration of study breaks or course changes. In any communication with the University please quote your student number; this enables staff to quickly access your records.
Your Student ID Card displays your photo and your student number. It is proof of your enrolment. You must have it to sit for an examination (without photo ID you cannot sit for your exams ); borrow books from the University's libraries; gain after hours access to computing labs including the IT Building; for photocopying and access of college facilities if on-campus.
Student ID Cards can be obtained either in person from the Safety and Security Office or by mail. Applications for a Student Identification Card cannot be made by Email or Facsimile. Further information on obtaining a Student Identification Card or a Replacement Student Identification Card please refer to www.une.edu.au/idcards/.
Students who require copies of their official Academic Record can either:
Complete the Request for Academic Record form online at https://www.une.edu.au/studentcentre/academic-record.php
Or, download the above form and mail it fully completed with your cheque or money order, made payable to the University of New England, to the Student Centre, T.C Lamble Building, University of New England, NSW, 2351, Australia.
If paying by credit card ($20 minimum charge) students have a choice of one copy by express post within Australia or two copies by normal post for $20. If paying by cheque or money order, the first copy is $15 by normal post and each additional copy is $5 per order. We charge an additional $5 if you would like these by express post.
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- To ensure that all monies due to the University are paid and received by the University by the specified date.
- To be aware of the Principal Dates as sent out to you each trimester and their impact on any enrolment variations you may request.
- To respond within reasonable time to any correspondence from the University that requires a reply or some action to be taken.
- To notify the University (GSB) immediately in writing of any changes of address, phone or fax number.
- To be aware of assignment due/posting dates for your unit(s) and to submit assignments in accordance with these dates.
- To check the dates, times and centres of any examinations set down for your enrolment and present for the examination as required.
- To submit enrolment forms by the specified dates for each trimester of your enrolment.
- To be conversant with the rules governing the requirements of your degree/diploma/certificate.
- Check your UNE email account regularly or forward it to your preferred email account using Webmail from the UNE home page.