IPM Responsibilities: Dixon Library
Responsibility: to provide Library services to teaching partnerships and international projects based on three principles:
- That all UNE-enrolled students have access to an equitable level of service whether located domestically or overseas.
- The Library's policy on services to international projects involving non-UNE enrolled students, Guidelines for Library Services to Offshore Students.
- Compliance with regulatory requirements such as the Education Services for Overseas Students (ESOS) Act.
Note: The main format for providing library resources to distant students is electronic - via E Reserve, online exam papers, and access to licensed databases.
UPMP
Inputs:
- Scoping Document
Outputs:
- Report on the availability, legal issues, and projected cost of providing services to students.
Entrepreneurial Committee
Inputs:
- Business Plan
Outputs:
- Cost estimate on the provision of adequate library services
- Advice on resources required, including textbooks and extra copies of publications.
Contract Negotiation
Inputs:
- Draft Contract
Outputs:
- Incorporation in the project agreement of library policy documentation or wording describing level of library service to be provided by UNE or by an alternate source.
Annual IPM Report
Inputs:
- Collection of statistics on usage and anecdotal evidence regarding library service levels.
Outputs:
- Report expressed demand for library services; review level and type of services provided.
- Report on unmet demand; purchase copies of requested resources that could not be supplied to requestors within library standards; adjust service levels according to report.
Ongoing
Inputs:
- Monitoring of usage.
Outputs:
- Maintain statistics of usage by UNE students enrolled at partnerships.
- Advice of policy on library service level in response to enquiries; discussion of comments about the agreed level of library service to the Project team; re-negotiation of service level agreement if required; if funded by project, library staff can make site visits and develop site-specific handouts for students.
- Update library web site if project-specific pathways or information are required; face-to-face instruction if agreed.