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Student Support

Not the marks you wanted?

What let you down?

No matter what happened, there is likely to be a UNE service that can help you get better marks next semester!

Please don't panic when you follow the links on this page and find yourself on the Don't Drop Out website. We have linked this page to it because the same people can help you improve your marks, no matter whether you were aiming for a High Distinction or a Pass.

To get back to this page, you will need to use the Back button on your browser.

Need help with:

  • study skills?
  • essay writing?
  • research skills?
  • effective note taking?
  • preparing for exams?
  • exam technique?
  • time management?
  • being an independent learner?

contact the Academic Skills Office

Do you have personal issues that may have affected your results?

  • procrastination?
  • anxiety about exams?
  • fear of failure?
  • family or relationship issues?
  • drug or alcohol problems?
  • wrong course?
  • no career direction?
  • financial problems

contact the Student Assist

Do you have special needs that impact on your studies?

  • physical or learning disability?
  • problems accessing appropriate services or special resources on campus?
  • trouble identifying supports such as note taking or examination support?

contact the Disability Adviser or the Student Access and Equity Officer

Do you have questions about academic or administrative matters connected with your course?

  • wrong course?
  • wrong subjects or units?
  • study load

contact the Student Centre

Need support or advocacy?

Services UNE - Student Support provides these services for both undergraduate and postgraduate students.

Other more specific support services are:

Medical Service

provides medical and other services for students with health problems

English Language & International Services

provide language and academic skills assistance for international students

Oorala Centre

provides general support and tutoring assistance for Aboriginal or Torres Strait Islander Students

Heads of Colleges and appointed Residential Leaders

provide support and assistance for College/Wright Village residents

University Chaplains

provide support from a religious perspective for personal issues