SNO Mission and Charter

Students with special needs studying at UNE have the right to access and participate in a course or program on the same basis as other students, however UNE is entitled to maintain the academic requirements of the course or program, and other requirements or components that are inherent in or essential to its nature (Disability Standards for Education 2005. Section 3.4 [3]). Relevant legislations applicable are the Disability Discrimination Act 1992 and the Disability Standards for Education 2005.


The Special Needs Office provides students with expert information, advice and support to assist them in self-managing their studies. UNE students are required to have access to an internet enabled computer. Official communication with students will be sent to their myUNE accounts.

This charter outlines the mutual responsibilities of UNE and students who identify as seeking support from the Special Needs Office.

Our mission

To provide support services to students with special needs to enable them to successfully participate in the University of New England community on the same basis as other students.

Our charter

The following chart outlines our respective mutual responsibilities and provides the links to additional support services and information.

Special Needs Office ResponsibilitiesStudent ResponsibilitiesLinks

To ensure that, by providing reasonable adjustments,students with a disability studying at UNE are able to participate in a course or program on the same basis as a student without a disability.

NB: UNE is entitled to maintain the academic requirements of each course or program that are inherent in or essential to its nature. The Special Needs Office is not able to provide adjustments that impact on the inherent requirements of a student's course.

To register and provide recent and accurate health professional documentation to the Special Needs Office in a timely manner.

To provide additional health professional documentation, when requested by the Special Needs Office.

To notify the Special Needs Office of any changes in your health status in a timely manner.

AskUNE  Documentation
To develop Study Access Plans (SAP) and notify students of their agreements.  

To acknowledge receipt and acceptance of your SAP.

To provide a copy of your SAP to your unit coordinators in a timely manner.

AskUNE  

To provide reasonable adjustments, that enable students with special needs to participate on the same basis as other students.

Adjustments will only be provided, if health professional documentation is submitted to the Special Needs Office.

To notify the Special Needs Office of any changes in your situation or health status in a timely manner and provide additional health professional documentation, when requested by the Special Needs Office.AskUNE 
Documentation
To provide referral to accurate and accessible information about the support services available to help students during their studies at UNE, including complaint, feedback and appeal processes.To independently access support services and complaints, feedback and appeals processes, when needed.AskUNE
MyAssist
Student Grievance Unit
Student Support
Academic Skills
Library
Policies
To support and communicate with students in a timely manner.

To access your UNE email account on a weekly basis and respond in a timely manner.

To keep your contact details updated through MyUNE. If you do not wish to use your UNE email account, request ITD support to have your emails forwarded to your preferred account. The Special Needs Office will only use your UNE email address for correspondence.

To regularly check your postal address for any hard copy materials sent from UNE.

To be aware that online behaviour is governed by UNE's cyber-ethic behavioural guidelines.

UNE Communications Policy
MyUNE
ITD Support
UNE Cyberethics Policy
To ensure students' personal information is treated confidentially and within the appropriate guidelines.To be aware of UNE's Privacy Policy.   UNE Privacy Statement

To provide recommendations for, but not approve, requests for extensions of time on assessments/assignments: special examinations; or special consideration for examinations.

NB: The Special Needs Office does not approve applications or provide letters of support for assignment/assessment extensions; special examinations; or special consideration for examinations, requests.

To independently seek advice from unit coordinators and relevant areas about extensions of time on assessments/assignments; special examinations; or special consideration for examinations.

To submit assignments/assessments as per unit requirements.

Forms and Procedures
UNE Assessment Policy
Student Support
To provide general advice about, but not arrange, transport; personal equipment; accommodation; academic requirements, such as practicals, field trips, computer software; or access to academic support.

To organise transport to and from as well as on campus; carers (if required); purchase textbooks; arrange accommodation; purchase personal computer or other course specific equipment, for example uniforms, specialist software (eg. statistics programs); and pay for field trips, practicals or living away from home expenses.

Students should manage their personal support requirements in the knowledge that UNE will manage reasonable adjustments within the study environment.

Students should consult with their unit coordinator/teaching staff to discuss academic support.

Edwards Coaches – bus timetable
Campus Bookstore Campus Essentials Secondhand Bookstore
UNE Accommodation
Academic Skills
AskUNE
Library