Useful Links

An A–Z listing of helpful web pages and services

See the A–Z listing further below, after a helpful link for all Australian students to The desk.

The desk

The Desk - promoting student success and wellbeing.

The Desk is a useful link that we encourage all UNE students to access and aims to support Australian tertiary students to achieve mental and physical health and well-being. Being a student can be a challenging time and many students do not access support services for a range of reasons including time pressures, not knowing where to go for help and feeling embarrassed.


Alcohol and other drugs

  • Alcoholics Anonymous (Armidale) (02) 6771 4445
  • Freeman House (Armidale) (02) 6772 4475
  • Alcohol and Drugs Information Service - 24/7 education, information, referral, crisis counselling and advice 1800 422 599
  • Australian Drug Foundation
  • Drug Info Clearing House Up-to-date information on drugs and drug prevention
  • National Drug and Alcohol Research Centre Provides information on publications, useful links, research, drug trends, drug information and the latest research
  • Counselling Online is a service where you can communicate with a counsellor about an alcohol or drug related concern using text interaction.
  • Drug Information @ Your Local Library How to access drug information "that you can trust" from your local library, plus links to websites on drugs and drug issues.
  • Just Ask Us website is aimed at university students who are seeking information or help in relation to a wide range of health issues, including alcohol, drugs, mental health and well-being.
  • Your Room Discover useful information about drugs and alcohol in this interactive environment - a joint initiative by NSW Health and St. Vincents Alcohol and Drug Information Service.
  • S.M.A.R.T. - Self Management and Recovery Training - is a peer managed, self-help group that assists you to recover from alcohol and drug use. SMART Recovery teaches practical skills to help you deal with your problems enabling you to abstain and achieve a healthy lifestyle balance.
  • Turning Point Alcohol and Drug Centre - Treatment, education, and research

Community Self-help Groups

  • Information about the Armidale region
  • Armidale Regional Council  Includes a comprehensive community directory
  • Armidale Volunteer Referral Service, 141 Faulkner Street Armidale. Contact (02) 6770 3838
  • Men's Group (Armidale)- men of all backgrounds and interests welcome to share in a supportive, non-judgemental environment. Contact (02) 6772 0153
  • Neighbourhood Centre (Armidale) – information and referral, especially on welfare related matters – (02) 6772 4373
  • Volunteering Australia
  • The Salvation Army's Salvo Careline 1300 363 622
  • Lifeline's Just Ask (Mental Health Information and Referral) 1300 131 114
  • Linkline – information on support groups 1800 811 620

Eating Disorders

Family Support Services

  • Family Support Service (Armidale) – advocacy, referral, support and practical assistance for families with young children – 89 Rusden St Armidale 9.30 to 3.30 M to Thurs (02) 6772 7243
  • Brighter Futures New England - services and targeted support for children aged 0-8 years and their families -Suite 1/215 Beardy St Armidale, phone (02) 6771 4700
  • Hope for the Children (Armidale) – support service for stressed families, especially with new babies (02) 6771 5051
  • Relationships Australia is a not-for-profit organisation with no religious affiliations, and provides relationship support services for individuals, couples, families and communities.
  • Parentline- telephone counselling for parents with children aged 0 – 18 years, 9 to 4.30pm, Monday to Saturday 132 055
  • Family Crisis Service 1300 134 294
  • Bursting the Bubble-is for teenagers and is about abuse by family members. It provides quizzes, stories, advice and more.
  • Fly Lady: Many women students who are running a house and/or raising a family have recommended the following website for how to get one's house, studies and life in order, and how to do so with lots of humour and compassion.


  • Gamblers Anonymous (Armidale) – meets at St. Vincent de Paul, Rusden St. Thursday 7pm and at Freeman House, 1 Crescent St, Saturday 7pm (02) 6772 4475

Gay and Lesbian - GLBTIA+

  • Q Life is Australia's first nationally oriented counselling and referral service for people of diverse sex, genders and sexualities. Call 1800 184 527.
  • ACON Community, Health and action Information on health promotion, especially within the gay, lesbian, bisexual and transgender communities
  • 2010 – support for young gays, lesbians, bisexual and transgender 10am to 6 pm 1800 652 010.
  • The Gender Centre - A Sydney-based site which offers a wide range of services and information for people with gender issues, their partners, families and friends. Good information on all aspects of transition.
  • HIV/AIDS Information Line – telephone information and advice Mon to Fri 8am to 7pm, Sat 10 am to 6 pm 1800 451 600 or (02) 9332 9700
  • HIV/AIDS Positive Counselling, AIDS Council of NSW 1800 063 060
  • PFlag Australia for accurate and unbiased information for families and friends regarding gay, lesbian, bisexual, transgender, intersex, and queer issues.


  • Healthy Active: Information and initiatives on healthy eating, regular physical activity, overweight and obesity to assist all Australians to lead healthy and active lives
  • is an independent community based organisation providing information, support and advocacy to people effected by Hepatitis C
  • AMSA —  A wellbeing guide for medical students - by the Australian Medical Students Association
  • Tune In Not Out (TINO)  Stories, videos, topics relevant to youth - including sexual health, body image, mental health, sexuality, communication and lots more!
  • Canteen - Online support for young people (12 to 24 year olds) living with cancer
  • Positive Life NSW: The voice of people with HIV since 1988

Legal Advice

  • North and North West Community Legal Service Inc. (Armidale) 1800 687 687 or (02) 6772 8100
  • Chamber Magistrate (Armidale). Call in service at the Court House for free procedural advice (not legal representation) Mon to Fri 10am to 12.30 pm and 2pm to 3.30 pm.
  • Family Law Court Information – phone the National Enquiry Centre 1300 352 000
  • Legal Aid NSW.  Advice and assistance in Armidale on bi-monthly basis.  Ph. Tamworth Office, (02) 6766 6322 to arrange appointment.
  • NSW Law Society Community Assistance – Provide help with legal information, referral to legal aid and other agencies and solicitors. Mon to Fri 9am to 5 pm 1300 888 529
  • Tenants NSW - the website of the Tenants' Union of NSW and network of Tenants Advice and Advocacy Services 1800 088 592

Men's Resources

  • Men's Group (Armidale). Men of all backgrounds and interests welcome to share in a supportive, non-judgemental environment. Contact (02) 6772 0153.
  • Mensline (24 hours) Support and resources for men who are dealing with family and relationship difficulties such as separation 1300 789 978
  • Men's Domestic Violence Hotline 1800 000 599

Mental Health

  • Mind Health Connect - For a comprehensive list of links to online self-help sites, go to
  • Understanding Anxiety: A NSW Health web site to help you recognise and understand signs and symptoms of anxiety and how to get treatment to manage it
  • Blue Pages: Provides advice about depression for consumers
  • Beyond Blue: Information about depression and available treatments
  • Batyr: A for purpose organisation that focuses on preventative education in the area of youth mental health.
  • Blue Knot Foundation: Supports survivors, their families and communities through professional phone counselling, information, resources, advocacy and educational workshops.
  • Carer Assist - Support for Mental Health Carers
  • Depression Net: Depression services  Information, help and support for people who have depression or are depressed
  • Headspace Australia's National Youth Mental Health Foundation
  • Health Insite Up-to-date information on A_Z of health topics including mental health issues such as bipolar disorder or schizophrenia
  • Reach Out Information for young people in issues such as mental health, drugs and alcohol, eating disorders, relationships, school and university, sexuality and coming out
  • Multicultural Mental Health Australia Information on mental health and suicide prevention for Australians from culturally and linguistically diverse backgrounds
  • The Mood Gym
  • The Black Dog Institute is an educational, research, clinical and community-oriented facility dedicated to improving understanding, diagnosis and treatment of mood disorders.
  • Virtual Clinic A website used for research for Internet Treatment of Anxiety and Depressive Disorders


Sexual Assault

  • Armidale Sexual Assault Service (02) 6776 9655 (BH). The Sexual Assault Crisis Team is available via the 24hr Emergency Department of the Armidale Hospital on (02) 6776 9500

Sexual Health

  • For information about deciding if, how, when, why, where, and with whom to be sexually active, go to our comprehensive sexual health webpage.

Women's Resources

  • Armidale City Centre Women's and Children's Support Services. Upstairs in Faulkner House (opp. the Police Station). Open weekdays 9.30 to 3.00, Ph: (02) 6771 4221
  • Women's Shelter (Armidale) – As part of Armidale Women's Homelessness Support Service Inc., the Shelter provides emergency accommodation, medium term housing and/or personal support for women and children escaping domestic violence and/or facing homelessness 1800 005 352 or (02) 6772 5352
  • Women's Information and Referral Services – Free Confidential information and referral to a wide range of service in NSW. Issues covered include domestic violence, anti-discrimination, women's health, education and training, women and work, accommodation, child care, government services and student resources. 1800 817 227.
  • 1800RESPECT National Sexual Assault, Domestic Family Violence Counselling Service. - 1800 737 732 or 1800RESPECT
  • Women's Legal Resources Centre – free legal advice 1800 801 501
  • When Love Hurts — A woman's guide to understanding abuse in relationships
  • Many UNE students who are running a house and/or raising a family have recommended the following website for how to get one's house, studies and life in order, and how to do so with lots of humour and compassion.

Youth Resources

  • Information for young drivers is available at Roads and Maritime Service (RMS)
  • Somazone provides an anonymous question and answer service, publishes personal stories, and provides useful information on a range of youth services.
  • Youthsafe NSW-based lead agency in youth injury prevention.