Skype for Business

Skype for Business Logo

What is Microsoft Skype for Business?

Microsoft Skype for Business is a communication and collaboration tool that lets you use your computer or mobile device to instant message, video-chat, have ad-hoc or scheduled online video meetings/webinars, share screen and content with other students and staff at UNE. Please note - known as Lync if you are a Mac user.

Skype for Business Screenshot

Signing-in to Skype for Business

Sign-in to Skype for Business (or Lync) using your full UNE email address as the sign-in address.

  1. Open the Skype for Business 2015 application from the Start menu. (Mac users should search for Lync in Spotlight).
  2. Enter the Sign in address: as your full UNE email address:  username@myune.edu.au.
  3. Click on the    Advance  button.
  4. Under the User Name: option type in   une\username.
  5. Enter your UNE password.
  6. Click Sign In.
What do I need to use Skype for Business

To use Skype for Business, you need an internet-connected device with Skype for Business (or Lync, if you are a Mac user) installed.

To use the video calling features, you will need a camera-enabled device (webcam on desktops or laptops, or in-built camera on tablets and smartphones) and a Skype/Lync-compatible headset (with both earphones and microphone).

Where can I download Skype for Business

Windows:

For personal or home use on a Windows PC, Skype for Business is part of Microsoft Office Pro Plus (UNE's student license) or any other installation of Microsoft Office.

Office Pro Plus  (UNE license or personal subscription to Office 365)

If you already downloaded Microsoft Office via your UNE email account or have a subscription to a personal version of Office 365, you will already have the Skype for Business (SfB) client installed as part of Office.

No Office Installation?

If you don’t have Microsoft Office installed, you can download the entire Office Suite, including Skype for Business free of charge as a UNE student.  This installation includes Outlook, Word, Excel, PowerPoint and other Microsoft Office Applications.

Note: Once installed, you can find the Skype for Business software in the "All Programs" -> "Microsoft Office" folder.

Alternatively, you can download a standalone  Skype for Business Basic client from Microsoft's website, which will automatically update to the latest Skype for Business client as part of your Microsoft updates.

Office 2013

Check in your Programs -> Microsoft Office 2013 to see if Skype for Business (or Lync) is already installed. If not, it might need to be added to your installation.  For PCs with Windows running Office 2013, follow these instructions to install Skype for Business 2013:

  1. Go to the Start menu
  2. Select the Control Panel and select Programs
  3. Select Program and Features
  4. Select Microsoft Office Professional Plus 2013 from the list
  5. Click Change
  6. Check Add or Remove Features and click Continue
  7. On the installation options dialog, click on Microsoft Lync
  8. From the options list that displays, select Run from My Computer and click Continue
  9. The Configuration progress dialog displays showing the progress of your installation
  10. Once complete, click Close To make your changes take effect, exit and restart any open programs.

Alternatively, you can download a standalone Skype for Business Basic client from Microsoft's website, which will automatically update to the latest Skype for Business client as part of your Microsoft updates.

Office 2010

Check in Programs -> Microsoft Office 2010 to see if Skype for Business (or Lync) is already installed download a standalone “Lync Basic” client from Microsoft's website, which will automatically update to the latest Skype for Business client as part of your Microsoft updates.

Mac:

If you have an existing version of Office (either UNE's Office Pro Plus license or your personal copy of Office), Lync might already be on your system and should come up if you do a Spotlight search for Lync.

If you don't have the Lync client pre-installed, you can download it from Microsoft's website as a standalone client.

Linux:

There is no native SfB client for Linux, but some 3rd party applications allow for basic functionality on Linux.


Mobile Devices:

Skype for Business is also available for mobile devices as  Lync 2013. Search for and install the client from the relevant apps store for your device and use the login details below to sign in.

Android:
  1. Open the Play Store.
  2. Search for Lync 2013.
  3. Tap Lync 2013.
  4. Tap Install.
  5. Tap Accept.
iPhone or iPad
  1. Open the App Store.
  2. Search for Skype For Business.
  3. Locate Lync 2013 for iPad and tap Get.
  4. Tap Install.
  5. If prompted for your iTunes password enter it now and click OK.
Windows Mobile
  1. Open the Store.
  2. Search for Skype for business.
  3. Tap Skype for Business.
  4. Tap install/Free.

Note: You may be asked to sign-in using your Microsoft ID.

More information on the mobile apps (including training and help guides) can be found on Microsoft's support pages.

Using Skype for Business

Some short user guides for different features:

Frequently Asked Questions 

What is the difference between Skype and Skype for Business?

Skype and Skype for Business are two separate products with similar features. You will not be able to use SFB to make phone calls to friends or family that are not also set up on Skype for Business. Our recommendation is to keep the two products separate.

Can I make phone calls to friends and family outside of UNE?

No, you will only be able to make Lync audio or video calls and send instant messages to other users of the Skype for Business system, including all students of staff at UNE. You can invite anybody with an email address to an online meeting 

How do I search for a contact in the address book?

To find a contact in the address book, please enter the full email address of the person you would like to contact.  

When I try to  Join the Meeting,  Google Chrome asks me to install a web app. What is this?

If Google Chrome is set as the default browser, clicking a "Join the Meeting" calendar invite will not open the SFB client on your computer, but instead try to download the WebApp. This is a known issue. The only known workaround and change the default browser to Internet Explorer or Firefox. 

My audio or video isn't working. What can I do?

Have a look at the Audio / Video Settings quick start guide to review your setup.

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