What is eduroam?
eduroam (education roaming) is the secure, world-wide roaming access service developed for the research and education community. eduroam allows students, researchers and staff from other institutions to obtain internet connectivity across campus and when visiting other participating institutions without additional setup.
Use the instructions below to connect to the UNE eduroam network. Once set up, you will be able to access the eduroam wireless network at UNE and at other participating institutions. At UNE, eduroam is available everywhere where wireless is available - see our coverage map for details.
The use of eduroam is governed by the Australian eduroam Policy and UNE's Rules of Computing Use. For visitors to UNE the Acceptable Use Policy of your home institution applies. Authentication information is recorded by UNE (for a period of three months) and your home organisation in case of network abuse and for statistical purposes. UNE monitors network traffic, but does not store that information.
Wireless setup instructions
Please see our Knowledge Base articles for installation instructions for the following
- Windows 7
- Windows 8
- Windows 10
- Windows 8 on Microsoft Surface tablets
- MacOS 10.8 - 10.9
- Android (Requires Android V2.1 or above)
Visitors to the University of New England should consult with their home institution for configuration instructions - a partial list is available on the eduroam website.
Who can access eduroam?
All UNE staff members and students and visitors from other institutions can connect to eduroam on the UNE campus wherever wireless coverage is available. eduroam is only available to users over 18 years or with parental consent.
Where else is eduroam available?
Check the Eduroam websites for information on participating institutions worldwide.
Where can I get help?
If you are a UNE student or staff member and require help with eduroam, please contact the UNE IT Service Desk. If you are from a different organisation, please refer to your local support.
Wired Network - Setup Instructions
For instructions on how to connect to the UNE cabled network read our Knowledge Base Articles for:
UNEGuest (Visitor Wifi)
For certain events (Open Day, conferences etc) the UNEGuest "public" Wifi can be enabled for visitor access in locations around campus. If you are organising an event and are interested in the UNEGuest Wifi, please complete the request form with the details of the event.