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HSHM219 Communication for Health Workers

Updated: 19 October 2011
Credit Points 6
Offering
Responsible Campus Teaching Period Mode of Study
Armidale Trimester 1 Off Campus
Armidale Trimester 2 Off Campus
Armidale Trimester 2 On Campus
Intensive School(s) None
Supervised Exam There is no UNE Supervised Examination.
Pre-requisites None
Co-requisites None
Restrictions HS219
Notes None
Combined Units None
Coordinator(s) Yvonne Ahrens (yvonne.ahrens@une.edu.au)
Unit Description

This is a foundation unit that introduces students to the development of effective communication in the health care context. It addresses communication with clients, colleagues, families and significant others and deals with conflict resolution, cross-cultural communication and professional responsibility and accountability. It assists students to identify barriers to communication and the causes of communication breakdown and offers ways for them to approach overcoming these problems in their professional environment.
Prescribed Material
Mandatory 		Text(s):

Note: Students are expected to purchase prescribed material

Therapeutic Communication
ISBN: 9780733985621
Candlin, S., Pearson Education 2008
Text refers to: Trimester 1 and 2 , On and Off Campus
Disclaimer Unit information may be subject to change prior to commencement of the teaching period.
Assessment
Title Exam Length Weight Mode No. Words
Assignment 1 40% 2000
Assessment Notes
Essay
Relates to Learning Outcomes (LO) and Graduate Attributes (GA)
LO: 1, 2, 3 GA: 1, 2, 6
Case Study 60% 3000
Assessment Notes
Case Study
Relates to Learning Outcomes (LO) and Graduate Attributes (GA)
LO: 1, 2, 3, 4, 5 GA: 1, 2, 6, 7

Learning Outcomes (LO) Upon completion of this unit, students will be able to:
  1. demonstrate an understanding of the basic concepts of effective communication;
  2. identify the essential components of verbal, non-verbal written and electronic communication within a health care setting;
  3. explore key issues that lead to communication breakdown and conflict within a health care setting and suggest possible solutions based upon their reading and research;
  4. evaluate the communication needs of people with specific health care problems and needs, eg people whose ability to communicate is compromised; and
  5. synthesise their learning in this unit and apply it to specific situations to improve communication.

Graduate Attributes (GA)
Attribute Taught Assessed Practised
1 Knowledge of a Discipline
A fundamental knowledge of communication theory and practical strategies for enhancing communication for professional carers is integral to this unit. 		True True True
2 Communication Skills
The entire unit focuses on communication skills within a professional context. 		True True True
3 Global Perspectives
Students are encouraged to think laterally and to appreciate the similarities and differences between people of varying cultures. 		True
4 Information Literacy
Students are expected to contribute to the on-line component of this unit and are assisted to seek evidence for their work where necessary using information systems. 		True
5 Life-Long Learning
The importance of learning through life and for life and for valuing of life experience are integral to the approach of this unit. 		True
6 Problem Solving
Students are taught to take an analytic approach to communication problems and difficulties and to seek appropriate solutions. 		True True True
7 Social Responsibility
The major item of assessment requires students to explore communication with vulnerable people and to demonstrate a heightened sense of social responsibility appropriate to their professional values. 		True True True
8 Team Work
The characterisitics of effective communication within a team situation are explored in this unit. 		True
   

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